Privacy Policy

Welcome to Hinesville Carpet and Flooring, LLC ("we," "us," or "our"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information we gather from visitors to our website (http://www.hinesvillecarpet.com) and users of our services, including SMS messaging campaigns.

Information We Collect

We may collect the following types of personal information when you interact with our website or services:

• Personal Information: Name, address, phone number, email address, and other details you voluntarily provide through our contact form at https://hinesvillecarpet.com/contact-us/.
• SMS Opt-In Data: Telephone numbers and consent preferences (e.g., for customer care or marketing) provided when you opt in to receive text messages via the contact form.

How We Use Your Information

We use the information we collect for the following purposes:

• To identify you and provide our services, including responding to inquiries and delivering personalized recommendations.
• To send SMS messages for customer care (e.g., account updates or outages) or marketing (e.g., new offers), based on your explicit opt-in consent via the contact form.
• To improve our website and services, and to comply with legal obligations.

SMS Messaging Terms

Hinesville Carpet and Flooring, LLC collects telephone numbers provided through our contact form at https://hinesvillecarpet.com/contact-us/, where users may opt in to receive SMS text messages by checking specific boxes for customer care or marketing purposes. By providing your telephone number, checking a box, clicking the 'Submit' button, and submitting the form, you consent to receive SMS messages from Hinesville Carpet and Flooring, LLC at (912) 391-2879. For customer care, messages will regard account issues and outages; for marketing, messages will regard new offers. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For assistance, text HELP for help or contact support@hinesvillecarpet.com. Consent is provided exclusively for Hinesville Carpet and Flooring, LLC and does not extend to third parties mentioned on the site. SMS opt-in data is not shared or sold to third parties for promotional or marketing purposes. We retain SMS opt-in data for 1 year or until you revoke consent, after which it is securely deleted.

Information Sharing

We do not sell, trade, or transfer your personal information to third parties for marketing purposes. Your information may be shared as follows:

• Service Providers: We may share your information with third-party service providers who assist us in delivering services, including SMS messaging. These providers are contractually required to protect your data.
• Legal Compliance: We may disclose your information if required by law or to protect the rights, safety, or property of Hinesville Carpet and Flooring, LLC, our users, or others.

Your Choices

You have the following rights regarding your personal information:

• Access and Update: Contact us at support@hinesvillecarpet.com to access or update your information.
• SMS Opt-Out: To stop receiving SMS messages, reply STOP to (912) 391-2879. You will receive a confirmation message. To resume, reply START.
• Help: Text HELP to (912) 391-2879 or email support@hinesvillecarpet.com for assistance with SMS messaging.
• Revoke Consent: You may revoke SMS consent by contacting us at support@hinesvillecarpet.com.

Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. In case of a data breach, we will notify affected users and authorities as required by law.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us at support@hinesvillecarpet.com, and we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you by posting the updated version on http://www.hinesvillecarpet.com/privacy-policy with a new effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your personal information, please contact us at:

• Email: support@hinesvillecarpet.com
• Phone: (912) 368-7290
• Address: 5392 W Oglethorpe Hwy, Hinesville, GA 31313